Problem Statement

The leading arborists in North America and the UK faced inefficiencies with a paper-based system for managing work orders. Challenges included manual data entry, delayed invoicing, and inconsistent safety protocols, which impacted productivity and compliance.

Solution

Elyxor developed a multilingual, Android-based workforce automation (WFA) application deployed on hardened Zebra tablets. The system digitized workflows, automated billing processes, and enhanced real-time management of over 1,000 mobile devices across 150 offices.

Key Features

• Digitized Workflows: Eliminated paper-based processes with swipe, select, and click functionality for easy field data entry.

• Middleware Integration: Connected seamlessly with the legacy order management system to streamline billing.

• Real-Time Updates: Allowed administrators to manage priorities, assign new tasks, and monitor field team progress dynamically.

• Safety Enhancements: Provided standardized safety protocols for review before job starts.

• Regulatory Compliance: Enabled centralized, online reporting for streamlined audits and inspections.

Results

• Faster Invoicing: Reduced invoicing time from days to hours.

• Improved Safety Compliance: Increased awareness and adherence to job site safety protocols.

• Operational Efficiency: Standardized reporting improved productivity insights and equipment utilization.

• Enhanced Compliance: Simplified regulatory reporting for local offices.

Tech Stack

• Languages & Frameworks: Kotlin, Angular 8, Java (Android OS), Swagger

• Database & Cloud: MongoDB, Amazon AWS, Terraform, Chef

• Devices: Zebra ET Tablets

• Version Control & CI/CD: Bitbucket Pipelines